PATIENTS | DENTISTS

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The first event of 2017 was a full day session presented by Illona McLay on ‘Team Motivation & Engagement’ plus ‘Customer Service and your role in Handling Difficult Patients’. As on the previous occasions that Illona has worked for HDP the course was very well received by the delegates and in addition to covering a lot of informative material, Illona made the day entertaining with team activities and anecdotes to illustrate teaching points. This event was fully booked early on, showing the popularity of this type of session.

Illona McLay course, Inverness

In February there were two events, the first of which was an afternoon session at the Kingsmills Hotel presented by Dr Alexander Crighton. He spoke on the topic of ‘Drugs in Dentistry’, discussing the common medicines used in dentistry and reviewing issues with the newer medicines such as anticoagulants, anti-resorptive medicines causing MRONJ and the newer biologic agents for immunotherapy. There was a good turnout for this event and dentists found the update very interesting and helpful as Dr Crighton is a very knowledgeable speaker.

On 7th February Aubrey Craig from the MDDUS covered a core CPD topic on ‘Law & Ethics in Dentistry’. By the end of the evening session many delegates had identified things to change or implement in the practice as a result of this update including reviewing complaints procedures, checking practice policies and procedures and reading up to date guidelines. It is hoped that Aubrey will return to Inverness next session to cover another core CPD topic – ‘Complaints Handling’.

Early in March we welcomed Ian Robertson and Liz Webster back to Inverness to present ‘Medical Emergencies for the Dental Team’. As many of the delegates had attended the course in previous years, Ian and Liz updated the programme content to include new material.

The morning session had a relatively small group which gave delegates plenty of time to practice the CPR technique and discuss the different case studies. Everyone in this session thoroughly enjoyed the course finding all of it useful and informative. The afternoon session had twice as many delegates but again, the feedback was very positive. When asked which aspects of the programme they most enjoyed or found most useful comments included:

 • ’scenarios – very informative and well thought through for dental environments’

• ‘relaxed atmosphere and delivery of course’

• ‘practical use of defibrillator’

• ‘hands on and scenarios’

• ‘revision of drugs’

• ‘all of it’

 

Erich Behrendt and Tina Brown practicing CPR techniques

The final CPD event for the 2016-17 session was a full day hands on course with Brian Millar – ‘Cleverly Creative Composites’. Brian covered composite selection, placement, finishing and polishing. He included matrix systems, instruments and techniques for large and small restorations on anterior and posterior teeth. Brian is Professor of Blended Learning in Dentistry at King’s College London and NHS Consultant in Restorative Dentistry at the King’s College London Dental Institute at Guy’s, King’s and St Thomas’ Hospitals. He is also a Specialist in Prosthodontics and in Restorative Dentistry. Additionally, he is a well known provider of postgraduate education nationally and internationally at conferences through lectures, seminars, webinars and handson courses so his course was well received.

Looking ahead to the 2017-18 CPD session, we already have two firm dates in the calendar. On Thursday 28th September 2017, Professor David Hussey from Queen’s University Belfast will present ‘An Afternoon of Restorative Dentistry’ covering the topics of ‘Conservative Management of Toothwear’, ‘Resin Bonded Bridgework’ and ‘Hot Topics – a ramble through current restorative dentistry problems’. This course will take place in Inverness although venue still to be confirmed.

On 6th March 2018, Ian and Liz will return to present two sessions of ‘Medical Emergencies for the Dental Team’. Other topics planned include the following: Special Needs in Mainstream Practice; Oral Cancer Update for GDPs; Complaints Handling; Radiology for GDPs and a session for DCPs to include stress management, making the most of your team, communication skills and possibly hypnosis and acupuncture. We are always eager to hear which topics dentists and their teams would like to see covered so please get in touch with the Director for Training, Iain McIntyre, with any ideas or suggestions.